Politique d'expédition

1. Processing Time

All orders will be processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be shipped on the next working day.

2. Shipping Time & Rates

Country Shipping Time
United States
(Except Alaska, Guam, Hawai, Northern Mariana Islands, Puerto Rico, United States Virgin Islands)		 8-15 Work Days
CanadUnited Kingdom, Germany, France, Spain (Except Baleares, Las Palmas, Santa Cruz) 6-15 Work Days
Australia, Canada, Itay 12-18 Work Days
Switzerland, Denmark, Ireland, New Zealand, Belgium, Austria, Sweden, Netherlands, Norway, Portugal 15-30 Work Days

Japan, Korea
(If you fill in the correct tax ID number, it only takes 8-10 days to receive it.)		 8-25 Work Days
The Middle East (Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, etc.) 25-60 Work Days
South America
(Colombia, Guatemala, Brazil, etc.)		 17-33 Work Days
Singapore 6-10 Work Days
Mexico 25-40 Work Days

*During peak seasons and promotional sales, delivery might take a little longer.

HOW CAN ITRACK MY ORDER?

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You will also be able to track your order in your account.

Tax And Duties

All logistics fees are inclusive of taxes, and customers do not need to pay any additional import duties. Cependant, custoners are obliged to cooperate with customs inspections if their packages are selected for inspection. If customers need to return the

products, they will be responsible for any taxes incurred.

Please note that import taxes may still apply in certain regions:

Free Shipping Terms

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CountryTaxesCountryTaxes
Germany19%Netherlands21%
France20%Denmark21%
Italy22%Sweden23%
Spain21%Ireland25%
Austria20%Taxes23%
Belgium21%  

Taxes and fees charged shall be interpreted by the EU organizations.

Countries with import restrictions on adult products

The following countries have stricter import policies for adult products and youneed to check the website disclaimer notice when you purchase an item. This isbecause these items may not meet the import standards or regulations of thatcountry, which may result in returns or other problems. Therefore, please check thewebsite’s disclaimer notice before you purchase to ensure you understand thetry our best to help the goods pass customs, but we cannot guarantee it. Once tondition of the merchandise and to avoid unnecessary risks. Please note that we willhe goods are detained, we cannot bear all losses.

Countries

India

Turkey

Indonesia

United Arab Emirates

South Korea

Japan

Pakistan

Egypt

Saudi Arabia

Morocco

Malaysia

Bangladesh

Kuwait

Algeria

Jordan

Uzbekistan
Thailand

Oman

Qatar

Kazakhstan

Azerbaijan

Nigeria

Tunisia

Palestine

Albania

Bahrain

Kyrgyzstan

Tajikistan

Mali

Mauritania

Sudan

Brunei

Guinea

Somalia

Afghanistan

Niger

How To Change My Delivered Address?

Once you realized your delivered address is wrong, please contact our Custo
mer Care (ssupport@lovesleek.com) immediately! We will help to change your delivered
address before dispatch. Please kindly note that we can’t change the addres
s once the item was dispatched.

Is My Package Discreet?

Please don’t worry about if people will know what you purchased. We tak
e care of your privacy as 100% discreet. Each order will be shipped in plain packaging with
abe you’ve bought.
no reference to anywhere or anything inside. No one knows what great b

We would love to hear from you, contact us on:
E-mail: support@lovesleek.com