Shipping Policy
1. Processing Time
All orders will be processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be shipped on the next working day.
2. Shipping Time & Rates
| Country | Shipping Time | |
|---|---|---|
| United States (Except Alaska, Guam, Hawai, Northern Mariana Islands, Puerto Rico, United States Virgin Islands) |
8-15 Work Days | |
| CanadUnited Kingdom, Germany, France, Spain (Except Baleares, Las Palmas, Santa Cruz) | 6-15 Work Days | |
| Australia, Canada, Itay | 12-18 Work Days | |
| Switzerland, Denmark, Ireland, New Zealand, Belgium, Austria, Sweden, Netherlands, Norway, Portugal | 15-30 Work Days |
| Japan, Korea (If you fill in the correct tax ID number, it only takes 8-10 days to receive it.) |
8-25 Work Days | |
|---|---|---|
| The Middle East (Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, etc.) | 25-60 Work Days | |
| South America (Colombia, Guatemala, Brazil, etc.) |
17-33 Work Days | |
| Singapore | 6-10 Work Days | |
| Mexico | 25-40 Work Days |
*During peak seasons and promotional sales, delivery might take a little longer.
HOW CAN ITRACK MY ORDER?
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You will also be able to track your order in your account.
Tax And Duties
All logistics fees are inclusive of taxes, and customers do not need to pay any additional import duties. However, custoners are obliged to cooperate with customs inspections if their packages are selected for inspection. If customers need to return the
products, they will be responsible for any taxes incurred.
Please note that import taxes may still apply in certain regions:
Free Shipping Terms
| Country | Taxes | Country | Taxes |
| Germany | 19% | Netherlands | 21% |
| France | 20% | Denmark | 21% |
| Italy | 22% | Sweden | 23% |
| Spain | 21% | Ireland | 25% |
| Austria | 20% | Taxes | 23% |
| Belgium | 21% |
Taxes and fees charged shall be interpreted by the EU organizations.
Countries with import restrictions on adult products
The following countries have stricter import policies for adult products and youneed to check the website disclaimer notice when you purchase an item. This isbecause these items may not meet the import standards or regulations of thatcountry, which may result in returns or other problems. Therefore, please check thewebsite’s disclaimer notice before you purchase to ensure you understand thetry our best to help the goods pass customs, but we cannot guarantee it. Once tondition of the merchandise and to avoid unnecessary risks. Please note that we willhe goods are detained, we cannot bear all losses.
Countries
India
Turkey
Indonesia
United Arab Emirates
South Korea
Japan
Pakistan
Egypt
Saudi Arabia
Morocco
Malaysia
Bangladesh
Kuwait
Algeria
Jordan
Uzbekistan
Thailand
Oman
Qatar
Kazakhstan
Azerbaijan
Nigeria
Tunisia
Palestine
Albania
Bahrain
Kyrgyzstan
Tajikistan
Mali
Mauritania
Sudan
Brunei
Guinea
Somalia
Afghanistan
Niger
How To Change My Delivered Address?
Once you realized your delivered address is wrong, please contact our Custo
mer Care (ssupport@lovesleek.com) immediately! We will help to change your delivered
address before dispatch. Please kindly note that we can’t change the addres
s once the item was dispatched.
Is My Package Discreet?
Please don’t worry about if people will know what you purchased. We tak
e care of your privacy as 100% discreet. Each order will be shipped in plain packaging with
abe you’ve bought.
no reference to anywhere or anything inside. No one knows what great b
We would love to hear from you, contact us on:
Email: support@lovesleek.com
