Order & Shipping
We ship free of charge worldwide.
If you can fillin the address when you place an order, we can ship it.When filling in the order address, if yourcountry is not listed in the options, it means that the product is prohibited from import by your country. Fororders that cannot be shipped, we will refund within 24 hours.
Yes, all our packages will be delivered discreetly. No product information will be disclosed, and the goods
will be sent via DHL/UPS and use ordinary brown packaging boxes.
We process at least hundreds of orders every day. We usually ship within a week. If you do not receive a
professional customer service team in time:
shipping notification (Email:support@lovesleek.com) within a week after purchase, please contact our
Please rest assured that we will process it immediately after receiving the message.
Online orders are typically shipped within one week of order receipt. Most orders are delivered within 15
days of dispatch; please note that delivery times may vary by region.
A tracking number will be emailed once your order ships.
You can check the status of your order at any time by logging into your Lurevibe account
We can ship to any place that can be reached by global air transport. In order to save customers’ expenseswe adopt the global free shipping model and ship from the Chinese warehouse.
We have more than 10 payment methods, which is better than other peer websites. If you encounter an
abnormality or failure during payment, please contact online customer service or
Email:support@lovesleek.com in time, and we will solve it for you as soon as we see it;
We accept:
PayPal
Credit/Debit Cards (Visa, Mastercard, etc.)
Absolutely! We use:
SSL encryption for all transactions.
· PCI-DSS compliance for card payments.
Tokenization (Apple/Google Pay) for added security.
Returns & Replacement
Yes, but only if the package is unopened. Adult products focus on health and privacy issues. Sorry, wecannot sellit again once the package is opened. If you need to return the product, please contact customerservice within 60 days after receiving the product.
1. Check to see if it is charged.
2. Contact us(support@lovesleek.com) within 30 days to verify that it is a manufacturing defect and we will
replace it for free.
3. After 180 days, we will provide warranty repair service.
Yes! We guarantee against manufacturing defects for 180 day. Please send an email (with a video of thedamage) support@lovesleek.com with your order number.Once we confirm that there is indeed aproduction error, we will resend you a new product as soon as possible.
Product & Usage
Absolutely.All Lurevibe toys are made frommedical-grade silicone, ABS plastic, or non-toxic TPE. We
never use phthalates or porous materials.
Silicone/ABS toys: Wash with warm water + mild soap or toy cleaner.
TPE toys: Use toy cleaner (avoid boiling).
Tip: Store in a dry place after cleaning.
Most arelPX6/iPX7 waterproof(check product descriptions). Submersible toys can be used in
showers/baths.
Noise levels vary:
<45dB (whisper-quiet, e.g., Rose Toy).
<6odB (low hum,e.g., thrusting machines).
